Insights by Inspiro

Our inspired solutions deliver inspiring experiences for your customers.

Turn customers from ‘enraged’ to ‘engaged’.

Let us keep your back-office functions front-and-center.

Stay ahead of the curve with actionable insights.

Enable customer elation with flexible operations.

Inspiro

Resolve customer issues effectively and show them all your brand has to offer.

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Understand and maximize the dynamics of digitally-empowered engagements.

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Harness technology and strategy to spot opportunities and areas for improvement.

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Provide instant, automated, tailor-fit support that evolves with your customers.

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Streamline customer calls with an intelligent, predictive response system.

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Earn customer loyalty by freeing them from the hassle of traditional verification.

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Reduce operating costs, decrease risk, and improve governance and compliance.

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Achieve the highest levels of quality, driving efficiency, savings, and growth.

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Training that delivers real business value.

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Manage your HR functions at the superb level your super staff deserves.

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Insights by Inspiro

Stay ahead of the curve with actionable insights.

CX touchpoints are gold mines of customer intelligence. Every call, email, and social interaction holds nuggets of data that, transformed into actionable insights, can drive business results.

Insights by Inspiro brings clients a deeper understanding of their customers’ expectations and needs, by harnessing the power of their data. Our team of data experts can help you identify trends, spot opportunities, and anticipate potential issues. Applying the insights gained from our CX analytics solutions, we’ve guided our clients to optimize efficiencies, boost sales, improve loyalty and retention, and enhance the customer experience.

Inspiro

Visual Insights

Assess smart, easy-to-understand data visualizations for better, agile decision-making.

Generate dashboards and reports that drive the right actions at the right time.

Inspiro

Quantified Insights

Leverage various statistical techniques to reinforce confident decision-making.

Maintain objectivity while drilling down to the granular details of your data.

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Affinity Insights

Identify patterns in behavior and consumption that help fine-tune customer experience and sales efforts.

Manage resources and maximize efforts by prioritizing customer segments with the highest conversion probability.

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Word Insights

Mine voice and written interactions for trends in customer feedback, to tailor-fit engagement and sales strategies.

Track consumer sentiments across channels, and improve CX initiatives.

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Predictive Insights

Detect opportunities to close deals, as well as upsell and cross-sell.

Anticipate unlikely scenarios, and begin mitigating risks before they happen.

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Optimal Insights

Test scenarios and make the best decision, right from the start.

Identify the scenario and setup that will yield the best results.