Video: The Heart & Mind of a Winning CX Culture

Inspiro

The Heart & Mind of a Winning CX Culture

Video: The Heart & Mind of a Winning CX Culture

A service professional provides solutions and creates connections – human to human.

In this webinar, Australia’s leading customer service expert, Jaquie Scammell, brings us a humanistic view of what it takes to be a “whole person” serving customers. She’ll spark practical ideas to balance skills of the head and heart for the greatest customer impact.

Sharing real-life experience with Jaquie are seasoned CX executives from Inspiro, PLDT, and the Netregistry Group.