Travel and Hospitality

Inspiro

We transform the world's most prominent brands.

Deliver engaging customer experiences.

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Craft responsive and personalized service, to attract and retain customers.

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Inspiro

Create customer journeys as memorable as the destination.

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Transform your retail strategy from simply selling to creating memorable experiences.

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Bank on exceptional customer experience.

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Rev up your car buyer’s customer journey.

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Maximize capabilities to meet changing customer demands.

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Help your customers get the most from their technology.

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Power up interactions and elevate service levels.

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Revitalize solutions that improve the patient experience.

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Travel and Hospitality

Create customer journeys as memorable as the destination.

COVID-19 has hugely impacted the travel & hospitality industry, making the customer journey, nowadays, arguably more important than literal travel itself. It’s crucial to go the extra mile to keep customers engaged, as well as to be prepared to ramp up for the potential deluge of renewed traffic, as global restrictions begin to relax.

Inspiro is tirelessly helping travel & hospitality companies worldwide sustain their sense – not to mention dollars and cents – of adventure. Our services include Reservations & Ticketing, Group Bookings, Tour Packages, Loyalty Programs, Disruptions/Complaints Handling, Social Media Management, Fulfilment, and Back Office matters.

Success in the Travel and Hospitality sector

  • Developed an online tour package booking system that replaced handwritten procedures and eliminated related passenger complaints
  • Generated PHP 2 million additional monthly sales via an online e-voucher tool
  • Developed a multi-language IVR system that automated critical FAQs

Marquee clients in the Travel and Hospitality industry

  • A major Southeast Asian airline, with an active fleet of more than 70 aircrafts
  • A low-cost carrier offering destinations throughout the Asia-Pacific region