Media and Entertainment

Inspiro

We transform the world's most prominent brands.

Inspiro

Deliver engaging customer experiences.

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Craft responsive and personalized service, to attract and retain customers.

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Create customer journeys as memorable as the destination.

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Transform your retail strategy from simply selling to creating memorable experiences.

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Bank on exceptional customer experience.

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Rev up your car buyer’s customer journey.

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Maximize capabilities to meet changing customer demands.

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Help your customers get the most from their technology.

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Power up interactions and elevate service levels.

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Revitalize solutions that improve the patient experience.

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Media and Entertainment

Deliver engaging customer experiences.

The media and entertainment industry handles an ever-growing subscriber base of voracious audience members, hungry for new content and instant access to the latest releases. 

Inspiro has a proven track record of meeting these demands, delivering end-to-end services that include customer acquisitions, customer care, technical support, billing management and collections, and back-office support. We deliver multilingual, omnichannel solutions that drive profitability and value.

Success in the Media and Entertainment industry

  • Launched the most successful customer retention program in a satellite TV provider’s history
  • Reduced Average Handle Time (AHT) for Technical Support from 803 to 681 seconds per call
  • Developed a knowledge base for one of the most complex DVR systems in the US

Marquee clients in the Media and Entertainment sector

  • Two of the world’s leading digital broadcast satellite TV providers
  • A leading Philippine-based digital broadcast satellite TV provider