Automotive

Rev up your car buyer’s customer journey.

Buying a car is, almost invariably, a long, incredibly detailed process - more so than ever, with so much information and so many options available, including, nowadays, connected cars. So automotive manufacturers, developers, and dealers need to steer their customers to finding what they really want and need, in the second most expensive purchase most people will make in their lives.

Inspiro has a proven track record of smoothing the road throughout the vehicle purchase journey, from multichannel marketing to dealer services and appointment setting to owner registration and enrollment. We excel at customer care - covering technical support, customer loyalty campaigns, after-sales support, recall inquiry management, dealer parts inventory assistance, and the exciting realm of concierge and technical support for connected cars - that, more often than not, drives the deal home.

 

Success in the Automotive industry

  • Optimized concierge and technical support for a global car brand’s fleet of connected cars
  • 40% cost reduction for an OEM’s purchase and delivery management back-office support

Marquee clients in the Automotive sector

  • A pioneering developer of cloud-based digital mobility intelligence platforms for connected cars
  • Four of the world’s leading Japanese and German car and luxury automobile manufacturers
  • A leading global OEM (original equipment manufacturer)

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