Awards & Recognitions
2022
Bronze award in Company of the Year
19TH ANNUAL INTERNATIONAL BUSINESS AWARDS®
Bronze award in Management Team of the Year
19TH ANNUAL INTERNATIONAL BUSINESS AWARDS®
Bronze award in Customer Service Team of the Year
19TH ANNUAL INTERNATIONAL BUSINESS AWARDS®
Gold award in Customer Service Team of the Year
AMERICAN BUSINESS AWARDS
Gold award in Operations Leadership of the Year
GLOBEE AWARDS
Gold award in Customer Service and Success Executive Team of the Year
GLOBEE AWARDS
Bronze award in Innovative Management in Business Product & Service Industries
ASIA-PACIFIC STEVIE AWARDS
Silver award for Innovation in Customer Service Management, Planning & Practice
ASIA-PACIFIC STEVIE AWARDS
2021
Gold Globee Award for Customer Service & Support Management Team of the Year
8TH ANNUAL SALES AND CUSTOMER SERVICE EXCELLENCE AWARDS
Top Workplaces in Asia
ASIA CORPORATE EXCELLENCE & SUSTAINABILITY AWARDS 2021 (ACES)
Gold Award for Innovation in Customer Service Management, Planning & Practice
ASIA-PACIFIC STEVIE AWARDS
Bronze Award for Customer Service Team of the Year
19TH ANNUAL AMERICAN BUSINESS AWARDS
2020
Corporate Excellence Award
ASIA-PACIFIC ENTERPRISE AWARDS (APEA)
Best Companies to Work for in Asia
HR ASIA AWARDS
2019
Management Team of the Year
16TH ANNUAL INTERNATIONAL BUSINESS AWARDS
Customer Service Team of the Year
16TH ANNUAL INTERNATIONAL BUSINESS AWARDS
2017
Leader and Super Star
IAOP GLOBAL OUTSOURCING 100
Best C-Suite Team
INTERNATIONAL ICT AWARDS
Gold Award for Innovation in Human Resources Management, Planning & Practice
ASIA-PACIFIC STEVIE AWARDS
Management Team of the Year
14TH ANNUAL INTERNATIONAL BUSINESS AWARDS
2016
Leader Category – Customer References
IAOP GLOBAL OUTSOURCING
Leader Category – Awards and Certifications
IAOP GLOBAL OUTSOURCING 100
Super Stars of the Global Outsourcing 100 for Sustained Excellence
IAOP GLOBAL OUTSOURCING 100
2015
ICT CEO of the Year – Maulik Parekh
INTERNATIONAL ICT AWARDS
Top Company to Work for in Asia
ASIA CORPORATE EXCELLENCE AND SUSTAINABILITY AWARDS
2014
Best 20 Leaders – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Best BPO Employer of the Year
INTERNATIONAL ICT AWARDS
Top Outsourcing Provider
GLOBAL SERVICES 100
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 10 Leaders – Entertainment & Media
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders – Industry Specific Services
IAOP GLOBAL OUTSOURCING 100
Award for Corporate Social Responsibility (Highest Honors)
EUROPEAN OUTSOURCING ASSOCIATION AWARDS
CEO of the Year, BPO Services – Maulik Parekh
CORPORATE EXCELLENCE AWARDS, BUSINESS WORLDWIDE MAGAZINE
Best BPO Employer of the year
INTERNATIONAL ICT AWARDS
Best BPO Company in the Philippines
CORPORATE EXCELLENCE AWARDS, BUSINESS WORLDWIDE MAGAZINE
2013
Award for Corporate Social Responsibility (Highest Honors)
NATIONAL OUTSOURCING ASSOCIATION AWARDS
Best BPO Provider, Asia
EUROPEAN CEO AWARDS
Top Outsourcing Provider
GLOBAL SERVICES 100
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 10 Leaders – Entertainment and Media
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Best BPO Provider, Asia
EUROPEAN CEO AWARDS
2012
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 10 Leaders – Entertainment and Media
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Top 100 Outsourcing Service Providers
GLOBAL SERVICES 100
Top Mid-Tier BPO Provider
GLOBAL SERVICES 100
Top Industry-Specific Niche Leader
GLOBAL SERVICES 100
Top Global Knowledge Process Leader
GLOBAL SERVICES 100
Leader – Mid-Tier Customer Management Services
GLOBAL SERVICES 100
Award for Corporate Social Responsibility (Highest Honors)
EUROPEAN OUTSOURCING ASSOCIATION AWARDS
Award for Corporate Social Responsibility (Highest Honors)
NATIONAL OUTSOURCING ASSOCIATION AWARDS
Award of Excellence for Communication Management – Corporate Social Responsibility
PHILIPPINE QUILL AWARDS
Award of Excellence for Good Governance/Social Responsibility/Responsible Citizenship on a sustained basis
ANVIL AWARDS (PUBLIC RELATIONS SOCIETY OF THE PHILIPPINES)
2011
Best 20 Leaders by Service Provided – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Top 100 Outsourcing Service Providers
GLOBAL SERVICES 100
Top 15 Companies – Global Mid-Tier BPO Vendors
GLOBAL SERVICES 100
Top 9 Firms – Mid-Tier Industry-Specific BPO Vendors
GLOBAL SERVICES 100
Expatriate Executive of the Year – Maulik Parekh
ASIA CEO AWARDS
BPO Company of the Year
INTERNATIONAL ICT AWARDS
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders by Industry Focus – Entertainment & Media
IAOP GLOBAL OUTSOURCING 100
2010
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Best 10 Leaders – Entertainment & Media
IAOP GLOBAL OUTSOURCING 100
Top Outsourcing Company
GLOBAL SERVICES 100
Top BPO Vendor
GLOBAL SERVICES 100
Top Industry-Specific BPO Vendor
GLOBAL SERVICES 100
2009
Best 10 Providers – Administrative Services
IAOP GLOBAL OUTSOURCING 100
Best 10 Providers – Customer Relationship Management
IAOP GLOBAL OUTSOURCING 100
Top Outsourcing Company
GLOBAL SERVICES 100
Rank 2 – Leaders, Emerging Asian Markets Category
GLOBAL SERVICES 100
Top 10 – Best Performing BPO Provider
GLOBAL SERVICES 100
Multi Sourcing Company of the Year
INTERNATIONAL ICT AWARDS
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 10 Providers – Entertainment & Media
IAOP GLOBAL OUTSOURCING 100
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