Let your customers Experience Excellence with Inspiro!
Our grounded
expertise raises
the bar.
Experience at your service, everywhere.
We bring big names to boost your A-game.
Awards and Recognitions
Our TEAM brings you MoRe.
Whether it's serving our client's customers or supporting our own personnel, people are our priority.
Our Values
At Inspiro, each of us chips in to form a whole that’s way greater than the sum of its parts. We believe in synergy, and that our TEAM is MoRe. Our little motto stands for:
- Trust
- Excellence
- Accountability
- Malasakit
- Meritocracy
- Respect
Our Vision
Success inspires us.
Our Mission
- To cultivate client relationships by treating each customer as royalty.
- To retain our most important asset – our people, by enriching their lives through unparalleled opportunities.
- To maximize shareholder value by delivering continuous and profitable growth.
Our Sustainability Ethos
Our cultural DNA is deeply rooted in malasakit, the Filipino word for genuine care and concern. It is the driving force behind our corporate governance practices, encompassing and permeating every interaction with our colleagues, clients, customers, and communities.
Environmental, Social & Governance Programs
We commit to continuously reduce our carbon footprint, through recycling and efficient use of energy. Our investments in green technologies allow us to improve our energy consumption and reduce pollutants emitted by our operations. In addition, we have safeguards to ensure that waste and other undesirable byproducts are recycled or disposed of as prescribed by law, preventing further harm to our environment.
We’re proud of our diverse, inclusive workforce. Women comprise 60% of our high-performing team—on top of a thriving LGBTQIA+ community—with guaranteed access to equal employment opportunities, involvement, and advancement. Whether required by law or not, we stand against any form of discrimination, be it against race, age, ethnicity, religion, gender, or political belief. Our 2020 Organizational Culture Survey scores exceeded industry benchmarks for employee engagement and leadership effectiveness.
We believe in the power of giving back. We actively support projects that aim to improve lives in the communities where we operate. While the pandemic has disrupted our award-winning ways of engaging our communities, our year-long corporate social responsibility program, MORE at HOME, provides our employee volunteers with alternative, safe means of effecting positive change.
We advocate for good governance. We’re sticklers for compliance, ensuring that sound governance principles are upheld throughout our daily operations. We encourage employees to Step Up & Speak Up through a platform that welcomes questions on ethics and governance policies and compliance, as well as reports of improper conduct, violations, or any suspect activities.
Executive Team
- Contributes 30 years of diversified, international management experience, from various businesses of giant conglomerate Mitsui & Co.
- Held senior-level positions in sales & marketing, finance & investments, trading, project development & implementation, and operations management, in the ICT and electronics business sector
- Has worked extensively across Asia, North America, South America, the Middle East, Eastern Europe, Russia, and CIS countries
- Was previously Chief Strategic Officer at Inspiro
- Holds a BA in Political Science from Keio University, Tokyo, Japan
Yuji Hamamoto
President and Chief Executive Officer
- Drives our global sales and business development efforts
- Manages delivery across 12 global operations
- Champions quality methodologies: ISO 9001 & 14001, QS9000, Six Sigma, TQM, COPC
- Has over 15 years of experience in BPO and Manufacturing
- Was Head of Voice for the Hubs, ANZ Global Services
- Was President and CEO of WNS GS Philippines
- Sits on the Board of Directors of Inspiro Relia, Inc.
- Holds a BS in Industrial Management Engineering from De La Salle University
Rommel Regino
Chief Operations and Sales Officer
- Responsible for our legal affairs, facilities administration, and travel desk
- Has overseen management, development, and expansion of our global offices
- Contributes over 15 years of legal experience related to the BPO sector
- Was Country Counsel for companies engaged in offshoring and outsourcing
- Sits on the Board of Directors of Inspiro Relia, Inc.
- Holds a Juris Doctor degree from Ateneo de Manila University
Ryan Laureano
Chief Administrative Officer and General Counsel
- Drives financial strategy, operational finance, treasury, taxation, financial reporting, and analytics
- Contributes more than 25 years of expertise in finance and accounting, legal, procurement, sales, and corporate planning
- Previously Deputy Executive Manager at Saigon Precision overseeing finance, IT, logistics, purchasing, HR, management planning, legal, compliance and internal audit.
- Holds a Bachelor of Business Administration degree from Aoyama Gakuin University, Tokyo, Japan
Takanori Asako
CHIEF FINANCE OFFICER
- Heads all our HR and Quality programs across the Philippines, Australia, the United States, and Nicaragua
- Contributes 20 years of experience as an HR professional
- Was Director of Human Resources for Transcom Worldwide, Philippines
- Was Executive Director of Human Capital Delivery at TeleTech Philippines
- Holds a BA (cum laude) in Journalism from the University of the Philippines, Diliman
Marvin Victoriano
CHIEF PEOPLE OFFICER
- Currently responsible for the service delivery of Asia-Pacific accounts
- Contributes over 20-year experience in the contact center industry, managing programs for the Asia Pacific and North America regions
- Extensive experience in operations, quality, and training
- Lean Six Sigma certified practitioner
- Started her customer service career in the banking industry, where she gained a deeper understanding of compliance & control, service excellence, and streamlining of processes
- Holds an AB Psychology degree from De La Salle University
Ricelle Matti
Chief Information and CORPORATE PLANNING OFFICER
- Heads Inspiro’s global marketing and corporate communication functions
- Contributes 25 years of expertise in strategic communications, across various sectors
- Has led multiple rebranding exercises, as well as client and recruitment marketing efforts
- Responsible for our successful awards program, helping us win over 100 accolades
- Holds a BA (cum laude) in Mass Communications from Enverga University
May Dizon
Chief Communications and Marketing Officer
- Responsible for creating and implementing Corporate Governance measures, and strengthening compliance response windows
- Spearheads Investor Relations
- Contributes over 30 years of leadership experience in New Business Development, Operations, Finance, Accounting & Tax, Corporate Planning & Administration in different industries such as Telecommunications and BPO
- Worked extensively in various countries in the Asia-Pacific, European, and Middle East regions
- Holds a degree from Tokyo University of Foreign Studies
Toshi Yamazaki
CHIEF GOVERNANCE OFFICER
- Drives Inspiro’s global business development and sales efforts; oversees teams in the US, Australia, and the Asia-Pacific region
- Part of Inspiro’s pioneer batch of employees; 20-year tenure with the company
- Extensive background in Business Development, Operations, and Quality
- Previously responsible for the company’s Telco programs as Vice President for Operations
- Held key leadership positions for Telco, Media, Healthcare, Utility, BFSI, Retail, and Technology programs
- Leading CX advisor as a certified COPC coordinator and Lean Six Sigma practitioner
- Holds a BA in Interdisciplinary Studies degree from the Ateneo de Manila University
Aly Antonio
Senior Vice President, Global Sales and Customer Success
- Oversees operations and client management for Inspiro’s anchor account
- Leads a multi-awarded service delivery team from the United States and the Philippines
- Gold Stevie Winner for Innovation in Customer Service, Planning and Management and Gold Globee Winner for Customer Service Management Team of the Year
- Contributes nearly 20 years of experience in the contact center industry
- Domain expert in media & entertainment, travel, and financial industries
- Part of the core team that launched Telstra when they first outsourced to the Philippines
- Joined Inspiro in 2010 as Associate Vice President of Operations for a Financial account
- Holds a BS Psychology degree from Miriam College
JP Meris
SENIOR VICE PRESIDENT, OPERATIONS
- Responsible for service delivery of various international accounts for Inspiro
- Manages a global team from the United States, Nicaragua, Romania, and the Philippines
- Brings 20-years of experience from global BPO companies
- Led teams to win various awards and citations from clients; won Stevies for Customer Service
- Spearheads Inspiro’s new Business Analytics Solutions offering
- Holds an MBA from the Ateneo School of Business
Stanley Dy
Senior Vice President, Operations
Global Operations
Mark Upmeyer
Vice President, US Operations
Alejandra Medina Cordua
Site Director, Nicaragua Operations
Suzanne Bascara
Associate Vice President, Service Delivery - Dumaguete
Cherry Perez-Flores
Associate Vice President, Operations, Iloilo
Business Development and Solutions Strategy
Mark Belcher
Chief Customer Success Architect
Eric Petersen
Vice President, Global Sales
Valerie Favila
Vice President, Global Sales
Onshore, nearshore, or offshore, we’ve got you covered.
At Inspiro, we’re proud to have played a huge role in making our Philippine homebase a destination of choice for global outsourcing. Today, wherever you are in the world, we’ve got the technology and teams to give you the support you need, with a consolidated group network of 30,000 customer champions across North America, Latin America, Australia, the Philippines, and Relia’s operation centers in Japan, Vietnam, Thailand and China. Our multilingual, end-to-end, value-driven CX solutions bridge gaps, to build your business better.
Work At Home
In this era of unprecedented change, global businesses are realigning their strategies, taking advantage of digital transformation and the open-talent economy, to deliver seamless CX experiences.
Inspiro@Home is our scalable, secure at-home solution that helps brands build their overall CX resilience.
Test Country
North America
Our US onshore hub puts a premium on CX that intimately understands the needs, concerns, and lifestyle of North American consumers and products.
United States
Coeur d’Alene
Latin America
This emerging BPO market strategically balances advantages of proximity, familiarity, cost, and fluency in two of the world’s most-spoken languages.
Nicaragua
Managua
Europe
Our European nexus is perfectly positioned to serve key European markets, as well as harness a well-educated, multilingual labor pool.
Romania
Bucharest
Headquarters
3 Avrig Street, First Floor, District 2, 021571 Bucharest, Romania
*with our partner, Global Remote Services
Get DirectionPiatra Neamt
Office
11 Republicii Boulevard,
610005 Piatra Neamt, Neamt County
*with our partner, Global Remote Services
Get DirectionSuceava
Office
Str. Narciselor, nr. 33, Suceava, Jud. Suceava
*with our partner, Global Remote Services
Get Direction
Asia-Pacific
Our long-established footprint across global CX capitals provides unparalleled value and expertise, in numerous Asian languages, along with English.
Philippines
Pasig City
Robinsons Cyberscape Alpha
5F Robinsons Cyberscape Alpha
Sapphire and Garnet Roads
Ortigas Center, Pasig City 1600
Metro Manila, Philippines
ADB Tower
GF ADB Tower, 6 ADB Avenue
Ortigas Center, Pasig City 1550
Metro Manila, Philippines
Wynsum Corporate Plaza
10F Wynsum Corporate Plaza
22 Emerald Avenue
Ortigas Center, Pasig City 1605
Metro Manila, Philippines
Makati City
Global Headquarters
6F LV Locsin Building
6752 Ayala corner Makati Avenues
Makati City 1200
Metro Manila, Philippines
Insular Life Building
Insular Life Building
Ayala cor. Paseo de Roxas Avenues
Makati City 1209
Metro Manila, Philippines
Quezon City
Mega One Building
Mega One Building
España Boulevard corner Mayon Street
Quezon City 4329
Metro Manila, Philippines
Mandaluyong City
Domingo Guevara (Libertad)
418 Domingo Guevara corner Arayat Streets
Mandaluyong City 1550
Metro Manila, Philippines
Iloilo City
Molo
2F Iloilo Supermart Building
San Jose corner Avanceña Streets
Molo, Iloilo City 5000
Philippines
Dumaguete City
LP Information Technology Park
LP Information Technology Park
Jose Romero Sr. Street, Bagacay
Dumaguete City, Negros Oriental 6200
Philippines
Japan
For more information on Relia, Inc., visit www.relia-group.com.
Head Office
Kanto Head Office
Odakyu Southern Tower 16F 2-2-1 Yoyogi, Shibuya-ku, Tokyo 151-8583
*with our parent company, Relia
Get DirectionBranch Office
Hokkaido Branch
Sapporo Sosei Square 1-6 Kita-Ichijo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0001
*with our parent company, Relia
Get DirectionTohoku Branch
Sendai Honcho Bldg 2-3-10 Honcho, Aoba-ku, Sendai-shi, Miyagi2-3-10 Honcho, Aoba-ku, Sendai-shi, Miyagi 980-0014
*with our parent company, Relia
Get DirectionChubu Branch
Nagoya Lucent Tower 6-1 Ushijima-cho, Nishi-ku, Nagoya-shi, Aichi 451-6007
*with our parent company, Relia
Get DirectionKansai Branch
Harvis ENT Office Tower 2-2-22 Umeda, Kita-ku, Osaka-shi, Osaka-shi, Osaka 530-0001
*with our parent company, Relia
Get DirectionChugoku & Shikoku Branch
Hiroshima Diamond Bldg 7-19 Hondori, Naka-ku, Hiroshima-shi, Hiroshima 730-0035
*with our parent company, Relia
Get DirectionKyushu Branch
Tenjin Twin Bldg 1-6-8 Tenjin, Chuo-ku, Fukuoka-shi, Fukuoka 810-0001
*with our parent company, Relia
Get DirectionOkinawa Branch
Naha Shintoshin Media Bldg East 1-3-31 Omoromachi, Naha-shi, Okinawa 900-0006
*with our parent company, Relia
Get DirectionOperation Center
Sapporo Center
ORE Sapporo Bldg 1-1-7 Kitanijo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0002
*with our parent company, Relia
Get DirectionSapporo-Kita Center
Sapporo Kita Bldg 2-8-1 Kita-Shichijo Nishi, Kita-ku, Sapporo-shi, Hokkaido 060-0807
Get DirectionSapporo Mega Center
Maruit Sapporo Bldg 1-1 Kita Nijo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0002
Get DirectionSapporo IT Front Center
Sapporo IT Front Bldg 15-28-196 Kita-kujo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0009
Get DirectionSapporo North Plaza Center
Sapporo North Plaza 4-2-2 Kitaichijo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0001
Get DirectionSapporo eZo Center
Taiju seimei Sapporo Kyodo Bldg 5-1-4 Kita-Shijo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0004
Get DirectionSapporo Sosei Square Center
Sapporo Sosei Square 1-6 Kita-Ichijo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0001
Get DirectionSendai Center
Prime Square Hirose Dori 2-9-27 Chuo, Aoba-ku, Sendai-shi, Miyagi 980-0021
Get DirectionShinjuku Telecommunication Center
Shinjuku Minamiguchi Daiichi Bldg 2-6-5 Yoyogi, Shibuya-ku, Tokyo 151-0053
Get DirectionShinjuku-Nishi Center
Nishi Shinjuku Daikyo Bldg 7-21-3 Nishi Shinjuku, Shinjuku-ku, Tokyo 160-0023
Get DirectionShinjuku Front Place Center
Front Place Minami Shinjuku 5-33-1 Sendagaya, Shibuya-ku, Tokyo 151-0051
Get DirectionShinjuku Link Square Center
Link Square Shinjuku 5-27-5 Sendagaya, Shibuya-ku, Tokyo 151-0051
Get DirectionRelia HRD Center
JA Tokyo Minami Shinjuku Bldg 2-10-12 Yoyogi, Shibuya-ku, Tokyo 151-0053
Get DirectionYokohama Landmark Center
Yokohama Landmark Tower 2-2-1 Minatomirai, Nishi-ku, Yokohama-shi, Kanagawa 220-8140
Get DirectionYokohama Business Park Center
Yokohama Business Park West Tower 134 Kobe-cho, Hodogaya-ku, Yokohama-shi, Kanagawa 240-0005
Get DirectionOsaka Parks Center
Parks tower 2-10-70 Nambanaka, Naniwa-ku, Osaka-shi, Osaka 556-0011
Get DirectionOsaka Yodoyabashi Center
HK Yodoyabashi Garden Avenue 4-3-9 Fushimi-cho, Chuo-ku, Osaka 541-0044
Get DirectionOsaka Tradepia Center
Tradepia Yodoyabashi Bldg 2-5-8 Imabashi, Chuo-ku, Osaka 541-0042
Get DirectionOsaka-Umeda WEST Center
Meiji Yasuda Life Osaka Umeda Building 3-3-20 Umeda, Kita-ku, Osaka-shi, Osaka 530-0001
Get DirectionFukuoka Center
Hakata Ekimae square 1-21-28, Hakata Ekimae, Hakata-ku, Fukuoka-shi, Fukuoka 812-0011
Get DirectionTenjin Center
Fukuoka Yoki Bldg 2-10-29 Daimyo, Chuo-ku, Fukuoka-shi, Fukuoka 810-0041
Get DirectionKagoshima Center
Kagoshima Kinseicho Bldg 7-8 Kinseicho, Kagoshima-shi, Kagoshima 892-0828
Get DirectionNaha Shintoshin Center
Naha Shintoshin Media Bldg 1-3-31 Omoromachi, Naha-shi, Okinawa 900-0006
Get DirectionNago Center
Nago City Industrial Support Center Bldg 1-19-24 Onaka, Nago -shi, Okinawa 905-0017
Get DirectionThailand
For more information on MOCAP LTD., visit www.mocap.co.th.
Bangkok
Bangkok
3rd Floor, Siripinyo Bldg, 475 Sri-Ayudthaya Rd, Thanon Phayathai, Rajthevee, Bangkok, 10400 Thailand
*with our parent company, Relia
Get DirectionChina
For more information on MOSHIMOSHI HOTLINE DALIAN,INC., visit www.moshimoshi-dalian.com.
Dalian
Dalian
Room 502, Building 23, Dalian Software Park, No. 40 Software Park East Road, Dalian High-tech Park, Liaoning Province
*with our parent company, Relia
Get DirectionVietnam
For more information on RELIA Vietnam JSC, visit relia-vietnam.com.vn.
Hanoi
Hanoi
Floor 10, Detech II building, 107 Nguyen Phong Sac Street, Dich Vong Hau Ward, Cau Giay District, Ha Noi, Viet Nam
*with our parent company, Relia
Get DirectionHo Chi Minh
Ho Chi Minh
222-226 Hoang Hoa Tham, Ward 12, Tan Binh District, HCMC, Vietnam
*with our parent company, Relia
Get DirectionAustralia
Sydney
Sydney
Suite 3, Level 27
Governor Macquarie Tower
1 Farrer Place
Sydney NSW 2000 Australia
About Altius Link, Inc.
Altius Link is a BPO service provider offering comprehensive solutions, including contact centers and back-office operations, to client companies. We have one of the largest networks in the industry—with over 100 locations in both Japan and the rest of the world—which we utilize together with the know-how, superior service, and technological capabilities made possible by our 58,000 diverse personnel.
Digital BPO combines high value-added services provided by human operators with the latest digital technologies to design CX for a new era. This allows us to provide even better communication experiences to customers while also helping our client companies to expand and develop their businesses.
For more information, visit https://www.altius-link.com/eng/
About KDDI
KDDI is telecommunication service provider in Japan, offering 5G and IoT services to a multitude of individual and corporate customers within and outside Japan through its “au”, “UQ mobile” and “povo” brands. In the Mid-term Management Strategy (FY23.3–FY25.3), KDDI is promoting the Satellite Growth Strategy to strengthen the 5G-driven evolution of its telecommunications business and the expansion of focus areas centered around telecommunications.
Specifically, KDDI is especially focusing on following five areas: DX (digital transformation), Finance, Energy, LX (life transformation) and Regional Co-Creation. In particular, to promote DX, KDDI is assisting corporate customers in bringing telecommunication into everything through IoT to organize an environment in which customers can enjoy using 5G without being aware of its presence, and in providing business platforms that meet industry-specific needs to support customers in creating businesses.
In addition, KDDI places “sustainability management” that aims to achieve the sustainable growth of society and the enhancement of corporate value together with our partners at the core of the Mid-term Management Strategy.
By harnessing the characteristics of 5G in order to bring about an evolution of the power to connect, KDDI is working toward an era of the creation of new value.
About Mitsui & Co., Ltd.
Mitsui & Co., Ltd. is one of the world’s most diversified general trading, investment and service enterprises, with interests in Iron & Steel Products, Mineral & Metal Resources, Energy, Infrastructure Projects, Mobility, Chemicals, Food, Food & Retail Management, Wellness, IT & Communication Business, and Corporate Development Business. Mitsui operates 128 offices across 63 countries/regions (as of April 1, 2023), utilizing its global operating locations, networks, and information resources to multilaterally pursue business.
Mitsui & Co., Ltd. holds no direct shares in Inspiro but owns 49% of Altius Link, Inc.
2023
Gold Award in Customer Service Management Team of the Year
THE STEVIE® AWARDS FOR SALES AND CUSTOMER SERVICE
GOLD AWARD IN Innovation in Customer Service Management, Planning & Practice
ASIA-PACIFIC STEVIE® AWARDS
BRONZE AWARD IN Innovative Use of Technology in Customer Service
ASIA-PACIFIC STEVIE® AWARDS
GOLD AWARD IN Customer Service and Success Executive Team of the Year
GLOBEE® SALES, MARKETING, CUSTOMER SUCCESS, AND OPERATIONS AWARDS
GOLD AWARD IN Innovation in Contact Center
GLOBEE® SALES, MARKETING, CUSTOMER SUCCESS, AND OPERATIONS AWARDS
SILVER AWARD IN Customer Service Team of the Year
INTERNATIONAL BUSINESS AWARDS®
SILVER AWARD IN CUSTOMER SERVICE EXECUTIVE OF THE YEAR
INTERNATIONAL BUSINESS AWARDS®
SILVER AWARD IN Best Business Technology Pivot
INTERNATIONAL BUSINESS AWARDS®
2022
Bronze award in Company of the Year
19TH ANNUAL INTERNATIONAL BUSINESS AWARDS®
Bronze award in Management Team of the Year
19TH ANNUAL INTERNATIONAL BUSINESS AWARDS®
Bronze award in Customer Service Team of the Year
19TH ANNUAL INTERNATIONAL BUSINESS AWARDS®
Gold award in Customer Service Team of the Year
AMERICAN BUSINESS AWARDS
Gold award in Operations Leadership of the Year
GLOBEE AWARDS
Gold award in Customer Service and Success Executive Team of the Year
GLOBEE AWARDS
Bronze award in Innovative Management in Business Product & Service Industries
ASIA-PACIFIC STEVIE AWARDS
Silver award for Innovation in Customer Service Management, Planning & Practice
ASIA-PACIFIC STEVIE AWARDS
2021
Gold Globee Award for Customer Service & Support Management Team of the Year
8TH ANNUAL SALES AND CUSTOMER SERVICE EXCELLENCE AWARDS
Top Workplaces in Asia
ASIA CORPORATE EXCELLENCE & SUSTAINABILITY AWARDS 2021 (ACES)
Gold Award for Innovation in Customer Service Management, Planning & Practice
ASIA-PACIFIC STEVIE AWARDS
Bronze Award for Customer Service Team of the Year
19TH ANNUAL AMERICAN BUSINESS AWARDS
2020
Corporate Excellence Award
ASIA-PACIFIC ENTERPRISE AWARDS (APEA)
Best Companies to Work for in Asia
HR ASIA AWARDS
2019
Management Team of the Year
16TH ANNUAL INTERNATIONAL BUSINESS AWARDS
Customer Service Team of the Year
16TH ANNUAL INTERNATIONAL BUSINESS AWARDS
2017
Leader and Super Star
IAOP GLOBAL OUTSOURCING 100
Best C-Suite Team
INTERNATIONAL ICT AWARDS
Gold Award for Innovation in Human Resources Management, Planning & Practice
ASIA-PACIFIC STEVIE AWARDS
Management Team of the Year
14TH ANNUAL INTERNATIONAL BUSINESS AWARDS
2016
Leader Category – Customer References
IAOP GLOBAL OUTSOURCING
Leader Category – Awards and Certifications
IAOP GLOBAL OUTSOURCING 100
Super Stars of the Global Outsourcing 100 for Sustained Excellence
IAOP GLOBAL OUTSOURCING 100
2015
ICT CEO of the Year – Maulik Parekh
INTERNATIONAL ICT AWARDS
Top Company to Work for in Asia
ASIA CORPORATE EXCELLENCE AND SUSTAINABILITY AWARDS
2014
Best 20 Leaders – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Best BPO Employer of the Year
INTERNATIONAL ICT AWARDS
Top Outsourcing Provider
GLOBAL SERVICES 100
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 10 Leaders – Entertainment & Media
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders – Industry Specific Services
IAOP GLOBAL OUTSOURCING 100
Award for Corporate Social Responsibility (Highest Honors)
EUROPEAN OUTSOURCING ASSOCIATION AWARDS
CEO of the Year, BPO Services – Maulik Parekh
CORPORATE EXCELLENCE AWARDS, BUSINESS WORLDWIDE MAGAZINE
Best BPO Employer of the year
INTERNATIONAL ICT AWARDS
Best BPO Company in the Philippines
CORPORATE EXCELLENCE AWARDS, BUSINESS WORLDWIDE MAGAZINE
2013
Award for Corporate Social Responsibility (Highest Honors)
NATIONAL OUTSOURCING ASSOCIATION AWARDS
Best BPO Provider, Asia
EUROPEAN CEO AWARDS
Top Outsourcing Provider
GLOBAL SERVICES 100
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 10 Leaders – Entertainment and Media
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Best BPO Provider, Asia
EUROPEAN CEO AWARDS
2012
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 10 Leaders – Entertainment and Media
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Top 100 Outsourcing Service Providers
GLOBAL SERVICES 100
Top Mid-Tier BPO Provider
GLOBAL SERVICES 100
Top Industry-Specific Niche Leader
GLOBAL SERVICES 100
Top Global Knowledge Process Leader
GLOBAL SERVICES 100
Leader – Mid-Tier Customer Management Services
GLOBAL SERVICES 100
Award for Corporate Social Responsibility (Highest Honors)
EUROPEAN OUTSOURCING ASSOCIATION AWARDS
Award for Corporate Social Responsibility (Highest Honors)
NATIONAL OUTSOURCING ASSOCIATION AWARDS
Award of Excellence for Communication Management – Corporate Social Responsibility
PHILIPPINE QUILL AWARDS
Award of Excellence for Good Governance/Social Responsibility/Responsible Citizenship on a sustained basis
ANVIL AWARDS (PUBLIC RELATIONS SOCIETY OF THE PHILIPPINES)
2011
Best 20 Leaders by Service Provided – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Top 100 Outsourcing Service Providers
GLOBAL SERVICES 100
Top 15 Companies – Global Mid-Tier BPO Vendors
GLOBAL SERVICES 100
Top 9 Firms – Mid-Tier Industry-Specific BPO Vendors
GLOBAL SERVICES 100
Expatriate Executive of the Year – Maulik Parekh
ASIA CEO AWARDS
BPO Company of the Year
INTERNATIONAL ICT AWARDS
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders by Industry Focus – Entertainment & Media
IAOP GLOBAL OUTSOURCING 100
2010
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 20 Leaders – Customer Relationship Management Services
IAOP GLOBAL OUTSOURCING 100
Best 10 Leaders – Entertainment & Media
IAOP GLOBAL OUTSOURCING 100
Top Outsourcing Company
GLOBAL SERVICES 100
Top BPO Vendor
GLOBAL SERVICES 100
Top Industry-Specific BPO Vendor
GLOBAL SERVICES 100
2009
Best 10 Providers – Administrative Services
IAOP GLOBAL OUTSOURCING 100
Best 10 Providers – Customer Relationship Management
IAOP GLOBAL OUTSOURCING 100
Top Outsourcing Company
GLOBAL SERVICES 100
Rank 2 – Leaders, Emerging Asian Markets Category
GLOBAL SERVICES 100
Top 10 – Best Performing BPO Provider
GLOBAL SERVICES 100
Multi Sourcing Company of the Year
INTERNATIONAL ICT AWARDS
Top Outsourcing Provider
IAOP GLOBAL OUTSOURCING 100
Best 10 Providers – Entertainment & Media
IAOP GLOBAL OUTSOURCING 100
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